Contact information
CONTACT US
We're here to help.
Whether you have a question about your order, want to know more about our ingredients, or just need some guidance on getting the best results from your Flouré bar — we're a real team and we actually read every message.
Email support@floure.co
This is the fastest way to reach us. We respond to every email within 2 business days — usually much sooner.
Response Times
We respond to all enquiries within 2 business days. If you haven't heard back within that timeframe please check your spam or junk folder before resending — our replies occasionally end up there.
Order Issues
If you have a question about an existing order please include your order number in your message so we can help you as quickly as possible.
Before You Email
You might find your answer faster in our FAQ section — we've covered the most common questions about our product, ingredients, shipping, and results there.
We'd love to hear from you.
Your feedback genuinely shapes how we grow. Whether your experience was great or not what you expected — we want to know. Every message gets read by a real person.